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What is ISO 20000-1:2018?

Information technology service management system is a globally recognized framework which helps an IT services provider operate, monitor and maintain an IT service management system. Management processes implemented across the organization will provide a concrete base, leading to increased productivity by maintaining customer satisfaction.

Up Your Business – Talk to our experts on how to get your business processes ISO 20000-1:2018 certified and transform your business starting today.
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Why ISO 20000-1:2018 for business?

ISO 20000-1:2018 certification adds value to all aspects of business.

Attract Tender /Contract

The primary reason to attract ISO 20000-1:2018 in any location and by businesses is to maximize the business opportunity by attracting tenders/contracts.

Up your Chance, talk to us on how to get your business ISO 20000-1:2018 certified and attract more tenders/contract.

Improvement of customer satisfaction

One of the key element in this international standard is to improve customer satisfaction. By improving the satisfaction level customer retention is at higher side, such customers help directly or indirectly in generating more business.

Up Your Customer retention level, talk to us on how to get your business ISO 20000-1:2018 certified and improve satisfaction level.

Increase your credibility and image

By getting your business ISO certified, credibility and image of your brand runs up sharp in the international and domestic market. When a company is looking for supplier or service provider, it is often a requirement to have a clean system in order to consider.
 
Up Your Brand Image, talk to us on how to get your business ISO 20000-1:2018 certified and improve your brand image.

Improvement of employee satisfaction

The staff is highly satisfied and pumped up once there are clean roles, responsibility and accountability, a well defined show of how the roles of the staff create a impact on quality and overall success. This international standard will help organization frame up a structure that helps staffs morale increase.

Up Your Brand Image, talk to us on how to get your business ISO 20000-1:2018 certified and improve staff satisfaction.

Increased business

Research has proven that ISO certified companies have shown improvements in the area of finance. The ISO certified image attracts more business in both domestic and international market.

Up Your Brand Image, talk to us on how to get your business ISO 20000-1:2018 certified and improve your business strategy.

Process Consistency

A well documented system helps in minimizing process related errors. Even a minor change in the process has to be documented and implemented in best possible pattern

Up Your Brand Image, talk to us on how to get your business ISO 20000-1:2018 certified and improve process consistency.
Work

Journey Towards Success

How - Our Approach

Pick us

A choice that makes the massive difference, with professionalism and expertise we always strive to add more value and are super active in providing pragmatic solutions to our clients.

Get certified

Post successful compliance audit, a certificate is issued by the accredited registrar.

We Guide

It is highly recommended to consult an expert to select the best consultant to implement the standard, and also to select the right accredited registrar.